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Stop losing billable hours to manual data entry

Your tools should work together, not create more work for you.

A disconnect between your service desk and accounting software leads to manual entry errors, delayed invoices, and lost revenue.

The DeskDay + Xero integration bridges that gap. We are connecting your helpdesk workflows directly to your financial books, ensuring that every service performed is accounted for, billed, and paid without the administrative headache.

One connection. Zero busywork

Powerful automation that keeps your data in sync across both platforms, so you can focus on what matters most.

Effortless Data Sync

With DeskDay’s one-click Xero setup, you can import all your customer invoices from DeskDay into Xero, ensuring all your critical information is always up-to-date.

True Two-Way Sync

DeskDay’s integration with Xero offers true two-way syncing, ensuring status updates made to invoices flow automatically between both systems. When payment updates in Xero, the information stays consistent across both platforms.

Streamlined Invoicing

Once integrated, any bills or invoices you create within DeskDay are synced in a single click with Xero in real-time, allowing you to keep track of financials without manual updates.

Seamless Payments

After syncing with Xero, your bills are also connected to payment platforms. You can choose bills to pay directly from Xero or from a payment platform, with each payment being matched to its corresponding invoice in Xero & DeskDay for accurate record-keeping.

Built for MSPs who'd rather serve clients

Whether you're a lean team of three or scaling past fifteen techs, this integration removes the friction between delivering great service and getting paid for it.

Save hours every week on manual reconciliation and data entry

Reduce billing errors with automated, two-way record syncing

Get paid faster by converting completed tickets to invoices in real time

Keep your team focused on client work, not administrative overhead

Maintain a single source of truth across service delivery and accounting

Get connected in minutes

No complicated configurations. No technical expertise required.

Setting up the DeskDay-Xero integration is straightforward. Our step-by-step guide walks you through connecting your accounts, configuring sync preferences, and getting your first invoice synced.

1

Navigate to Settings → Integrations in DeskDay

2

Click "Connect" on the Xero integration card

3

Authorize DeskDay in your Xero account

4

Configure your settings and start syncing invoices

Frequently asked questions

How difficult is the setup process?

It is designed to be effortless. With our one-click setup, you can connect your Xero account and import your customer and service details instantly. There is no need for complex mapping or technical assistance.

Is the sync truly two-way?

Yes. Unlike simple integrations that only push data one way, DeskDay + Xero offers true two-way syncing. If you update a payment status in Xero, it automatically reflects in DeskDay, ensuring your team always sees the most current financial status.

What happens when I pay a bill through a payment platform?

The integration automatically matches the payment to the corresponding invoice in both Xero and DeskDay. This ensures your records are accurate across both platforms without you having to manually reconcile the transaction.

Do I need to manually export invoices from DeskDay to Xero?

No. Once integrated, you can sync bills and invoices in real-time with a single click. This eliminates the need for "end-of-month" manual exports or data entry.

Will this integration work with my existing Xero data?

Yes. The integration is built to import your existing customer details from Xero into DeskDay, so you don't have to start from scratch or duplicate your client database.

How are payments handled through the integration?

After syncing with Xero, your bills connect to your payment platforms. You can pay bills directly from Xero or through a connected payment platform. Each payment is automatically matched to its corresponding invoice in both Xero and DeskDay for accurate record-keeping.

What data syncs between DeskDay and Xero?

The integration syncs customer invoices, bills, and payment statuses between both platforms. When you create an invoice in DeskDay, it syncs to Xero. When a payment is recorded in Xero, the status updates automatically in DeskDay.

Is my financial data secure?

Absolutely. The integration uses Xero's official OAuth 2.0 authentication, meaning DeskDay never stores your Xero credentials. All data transfers are encrypted, and you can revoke access at any time from your Xero account settings.

Your helpdesk and finances, finally in sync

Spend less time chasing numbers and more time serving customers. Join hundreds of MSPs who've already streamlined their billing workflow.

Connect your Xero account