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With IT-Connect, tapping into support is as easy as catching the latest episode on their phone. Help is always just a tap away, making sure users are always covered.
Our chat interface is designed for ease of use and efficiency. Raising tickets and chatting with your tech is as relaxing as their first sip of coffee —effortless, comforting, and exactly what they needed.
Your users can now track their IT support tickets as easily as tracking a Starbucks delivery. Instant updates, progress notifications, and resolution alerts- all served up right on their mobile device.
Say goodbye to users repeating their issues every time they switch devices or channels. With IT-Connect, support sessions, and chat histories sync across connected devices, making "I already told you this..." a thing of the past.
Improve your support experience with their feedback! Get instant feedback in the app to ensure each interaction is better than the last.
Across IT-Connect, empower your users with seamless simplicity and efficiency!
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