See how our onboarding and migration work.
*Onboarding pricing is tied to the selected subscription and is not a separate pricing model. Depending on plan eligibility, the onboarding fee may apply or be waived.
We handle your data migration end-to-end so you can switch from your current PSA or ticketing system without added migration cost, manual rebuilding, or avoidable disruption.
Migrate your historical ticket data and conversations
Move your customer records seamlessly
Bring over your users and contacts seamlessly
DeskDay pricing is based on tech seats. You only pay for the number of techs you add. End-user apps are included at no extra cost, so you can scale customer base without increasing platform costs.
AI-powered features currently available in DeskDay are included as part of the platform. AI agents are coming soon, and once available, they will be charged separately.
Yes. A one-person MSP can use DeskDay on the annual plan, as there is no minimum seat requirement.
Monthly billing is a good option if you want to get familiar with DeskDay first. If you are ready to commit, annual billing gives you better value with 25% savings, which is effectively 3 months free compared with monthly pricing.
Yes. Standard plans include an onboarding fee. For Enterprise plans, the fee is waived. Onboarding assistance can be availed within the valid onboarding period.
Yes. DeskDay offers data migration free of charge. We currently help migrate tickets, customer data, and user data.
DeskDay accepts all major credit cards.
DeskDay offers a 14-day free trial so you can explore the platform before subscribing.
Yes. You can cancel your subscription based on your plan terms. For monthly subscriptions, cancellation takes effect at the end of the billing cycle. For annual and longer-term commitments, cancellation applies at the end of the active subscription term.
