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IT CONNECT

Conversational support delivered in their time, their way, never more than a tap away!

Mobile App

Work races on, and pausing isn't an option, especially for your end-users needing critical IT support. Let IT-Connect be their on-the-go support partner wherever their work schedule takes them.

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Desktop App

Let your users access hassle-free support directly from the comforts of their desktop screen whenever they need it.

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MS Teams Integration

Why step out when your users can get things done right from their MS Teams? Let them raise tickets, get updates, and chat with your tech without ever leaving their work hangout spot.

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Built Cross-Platform

Empower your users to connect with your tech through a user-centric ecosystem.

FEATURES

Making every user interaction smoother, smarter, and swifter!

Always On Support

Accessing support is now as easy as ordering pizza. Let users report issues instantly from anywhere, on any channel (Mobile, Desktop, MS Teams). Follow the progress in real-time for the smoothest support experience they’ll ever have.

Smooth Switching

No more frustrating restarts! With the context flowing effortlessly between channels, your end-users can pick up right where they left off, regardless of the channel.

Instant Chat

Support your end-users faster than they can type "Help!" with our intuitive chat. Ditch the phone and email tags for good.

Stay in the know

Real-time updates at your end-users’ fingertips—Equip your team to keep users informed and engaged with updates on requests, outages, and maintenance.

Receive feedback in the moment

Let them help you support them better! Gather instant feedback directly within the platform to continuously refine the support experience. Everyone wins!

Always On Support

Accessing support is now as easy as ordering pizza. Let users report issues instantly from anywhere, on any channel (Mobile, Desktop, MS Teams). Follow the progress in real-time for the smoothest support experience they’ll ever have.

Smooth Switching

No more frustrating restarts! With the context flowing effortlessly between channels, your end-users can pick up right where they left off, regardless of the channel.

Instant Chat

Support your end-users faster than they can type "Help!" with our intuitive chat. Ditch the phone and email tags for good.

Stay in the know

Real-time updates at your end-users’ fingertips—Equip your team to keep users informed and engaged with updates on requests, outages, and maintenance.

Receive feedback in the moment

Let them help you support them better! Gather instant feedback directly within the platform to continuously refine the support experience. Everyone wins!

All you need for an elevated user experience, plus more.

Announcement for instant broadcast

SSO login for easy access

Ticket templates for every issue

Announcement for instant broadcast

Keep your end-users always in the loop with real-time updates. Whether it's an outage, a critical announcement, or a quick update, reach your target users instantly.

SSO login for easy access

Streamline your user login experience. With SSO integration, accessing IT-Connect is a breeze. No extra passwords: just secure, instant access.

Ticket templates for every issue

Empower end-users with a range of predefined templates tailored for different ticket scenarios. Because one size never fits all.

Announcement for instant broadcast

Keep your end-users always in the loop with real-time updates. Whether it's an outage, a critical announcement, or a quick update, reach your target users instantly.

SSO login for easy access

Streamline your user login experience. With SSO integration, accessing IT-Connect is a breeze. No extra passwords: just secure, instant access.

Ticket templates for every issue

Empower end-users with a range of predefined templates tailored for different ticket scenarios. Because one size never fits all.

IT-Connect

Empowering conversations, streamlining support, and exceeding user expectations.

Try for free now!