Heads up! New pricing takes effect from November 1st, 2025 onwards. Learn More

FAQ

Can I pay for DeskDay monthly?

Yes. DeskDay offers both monthly and annual billing options under our plans. The Standard Plan is priced at $79 per tech/month when billed monthly, or $59 per tech/month when billed annually, giving you 3 months free on the annual plan. The Enterprise Plan is billed monthly as well, but requires an annual commitment.

Does DeskDay offer multiple pricing plans?

Yes. We now offer two plans:

  • Standard Plan: Flexible and affordable for growing MSPs, available monthly or annually.
  • Enterprise Plan: Designed for larger MSPs needing advanced support, billed monthly with an annual commitment.
How does DeskDay’s pricing work?

DeskDay’s pricing is per tech (seat-based):

  • Standard Plan: $79/tech/month billed monthly (minimum 2 seats) or $59/tech/month billed annually (no minimum seats).
  • Enterprise Plan: $499/month includes 5 seats, billed monthly with an annual commitment. Additional seats are $69/tech/month.

You only pay for the number of techs you add, keeping your costs predictable and transparent.

What is your commitment model?

Our Standard Pricing and Annual Plan require no commitment. You have the flexibility to adjust or cancel as your business needs evolve. The Enterprise Plan requires a 12-month commitment to ensure dedicated support and resources for your organization, billed monthly at your convenience.

Is there any Onboarding Fee?

We provide comprehensive onboarding guides at no cost, specifically designed to help MSPs get set up quickly and efficiently. For those who prefer hands-on assistance, our team offers paid onboarding services to ensure a seamless implementation tailored to your specific needs.

Do you charge for end users Apps?

No. We believe MSPs should scale without worrying about per-user costs. By not charging for end users, you can grow your client base and expand services without increasing your platform expenses. Delivering maximum value and predictable pricing for your business.

What are your accepted payment methods?

We accept all major credit cards.

How long is the trial period?

Our free trial lasts 14 days, giving you full access to DeskDay to explore features before committing.

Can I cancel my subscription at any time?

For Standard Plan (monthly) subscriber , you can cancel anytime. Your subscription will remain active until the end of your billing cycle.

For Standard (annual) and Enterprise plans, cancellations take effect at the end of the annual commitment term. Refunds are not provided for prepaid periods.

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