Support your users anywhere :
Microsoft Teams
Mobile
Desktop
Web
Email
SlackComing soon
Empowering your techs to deliver faster, smarter and efficient support to your end users with the power of AI
They’re slow, complex, and costly—forcing you to work around their inefficiencies rather than helping.
DeskDay's PSA power up your support delivery with AI and workflow automation, providing multichannel support that streamlines everything from ticket management to billing.
Skip slow emails and calls—resolve tickets faster with in-app chat.
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Give techs flexible ticket management across desktop and mobile. End-users can seek support via Teams, mobile, web, email, or desktop.
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End-users can create, track, and reply to tickets without leaving Teams.
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Simplify project management with conversations, task tracking, milestones, and invoicing all in one place.
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Automatically generate invoices by linking timesheets, contracts, and work logs.
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Update users without the spam. Use multi-channel alerts to notify them about outages and maintenance.
Explore moreMeet Helena: Your AI-powered companion built right into DeskDay. From drafting replies and recommending solutions to analysing sentiment and creating resolution notes, Helena helps your techs respond faster, work smarter, and document effortlessly- all in real time.
Build time-saving automations in minutes with our no-code, drag-and-drop workflow builder. From ticket assignment and auto-replies to updating fields and auto-closing stale tickets — DeskDay lets you streamline your support without writing a single line of code so your team can stay focused on what really matters.
Explore MoreLet your users raise tickets from the channels they already use, whether it's Microsoft Teams, Email, Web, or Mobile. One platform. All channels. Zero friction
Microsoft Teams
Mobile
Desktop
Web
Email
SlackComing soon"Super fast, easy, and responsive! With exciting new integrations and features on the way, I can see DeskDay quickly becoming a PSA leader."
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“Very responsive! Has an end-user app which is huge in this industry. The chat-based Service Desk is super fast. Every chat shows up on your end-user application instantly!”
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From basics to breakthroughs, your compass to the MSP landscape.
DeskDay is an AI-powered PSA (Professional Services Automation) platform with multichannel support (MS Teams, Mobile, Desktop, Email & web portal), designed to streamline support, ticketing, time tracking, and billing for modern, growing MSPs.
Unlike legacy PSAs, DeskDay is chat-first, built for speed, simplicity, and AI-native automation, eliminating dated communication systems, bloated UIs, manual processes, and rigid contracts.
DeskDay is built for small to mid-sized MSPs who want to scale fast, reduce tech workload, and deliver smarter, faster support.
Meet Helena, an AI companion built inside DeskDay’s PSA. It helps MSPs tech with drafting replies, recommending solutions, analysing sentiment, and creating resolution notes.
It eliminates repetitive tasks in Service Desk by automating ticket assignment, replies, follow-ups, SLA checks, and more—with zero manual effort.
Yes. DeskDay integrates with leading RMMs like NinjaOne, N-able N-central as well as tools like Quickbooks with Hudu, Xero, Level and more as ongoing additions.
Most teams are up and running within a week—with guided onboarding, zero setup fees, and no long-term lock-ins.
Chat-based Service Desk, Multichannel support (email, Teams, web, mobile, Slack (coming soon)), billing, reports, time tracking, project management, quality assurance, smart onboarding and announcements.
